It’s a question we’ve been asked quite often from customers.

Yes it is, follow those few tips on how to safely shop online:

Safe online shopping at

Safe online shopping at


* Shop online at reputable retailers

It is safer purchasing online at a reputable store such as etc. than it is to hand over credit card details to a person in a shop. If the shop is reputable, you are as safe if not safer with an online purchase.

* Know the location and contact details of the retailer

Be sure to know the location and identity of the online retailer and their contact details. Shopping online locally (in South Africa) from brands you know is as safe as any regular retailer you would trust.

* Only use a trusted payment gateway

A payment gateway is an e-commerce application service that authorizes credit card payments for e-businesses and online retailers. It is basically a credit card reader like in most retail outlets. Payment gateways protect credit card details by encrypting sensitive information to ensure it is passed secure. Online retailer must be using a reputable and trusted payment gateway if you pay by credit card. At HumanHairTraders we use Payfast, a payments processing service for South Africans and South African websites. Payfast enable easy, secure and instant transferof money between online buyers and sellers.

* Don’t shop from public computers

Never shop online at an internet cafe or even on a friend’s computer. This is like giving someone else your credit or debit card and pin number and asking them to buy something for you. It’s dangerous and opens up the risk of fraud. Only shop from your own home PC or your own Smartphone.

*Use safe payment options

Credit cards are generally the safest option because they allow buyers to seek a credit from the issuer if the product isn’t delivered or isn’t what was ordered. Also, unlike debit cards, credit cards may have a limit on the monetary amount you will be responsible for paying if your information is stolen and used by someone else. Never send cash through the mail or use a money-wiring service because you’ll have no recourse if something goes wrong.  Don’t forget to review return policies. You want a no-hassle ability to return items.


 How safe is shopping at HumanHairTraders online store?

„HumanHairTraders ticks all the boxes in safe online shopping practices“


* We use a reputable and safe payment gateway – Payfast.

* HumanHairTraders has been in business for many years. We are a reputable online retailer with showroom in Cape Town (physical addresses).

*In the very unlikely event that you are not 100% satisfied with our products you can send it back! No-hassle, No risk, no stress!

* Growing customer community, real! Testimonials on website and Facebook

* Our business is family owned and is run with great passion. We proudly provide our customers with the best quality products available and are known for our personal and attentive customer service.

*We accept direct deposits and electronic bank transfers (EFTs) – so simply place your order online and then deposit the amount into our account and we will send you the goods.

Now that we’ve put your mind at ease, why not browse our wonderful collections right here.

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